About Us
About Us
Welcome to Vigilant Care
Welcome to Vigilant Care, where every individual’s independence and well-being is our top priority. At Vigilant Care, we believe that everyone deserves the chance to grow in a safe and supportive environment. With a dedicated team of experienced support workers and mentors, we are committed to providing high-quality, personalised support that meets each person’s unique needs.
Our holistic approach focuses not only on daily living skills, but also on emotional confidence, mental well-being, and social development. By creating a warm and empowering atmosphere, we help individuals build the tools they need to thrive on their journey toward independent living. Explore our website to learn more about our mission, values, and the inclusive support services we offer.
Qualified Team
Focused Mission
Welcoming Environment
Positive Impact
Our Story
Vigilant Care was founded with a clear purpose – to provide a safe, empowering environment where adults with learning disabilities and mental health needs can grow in confidence, develop everyday living skills, and move towards independent living.
We founded Vigilant Care with a shared purpose to create a service that supports people to live more independently. Together, we have over six years of combined experience in adult social care, learning disability and mental health. Weve supported families, built services, trained staff, and walked alongside people navigating complex systems. We know how challenging things can feel, and we also know whats possible with the right support.
Our work is shaped by both lived and professional experience. Weve cared for family members with significant needs, supported neurodivergent loved ones into adulthood, and worked in hands-on roles across care and support settings. Weve supported carers, worked in local authorities, developed training, and advocated for people navigating complex systems. These experiences continue to shape the way we listen, plan, and respond.
Vigilant Care exists because we believe that everyone deserves the chance to thrive. And that with the right support, even those who have felt stuck, side-lined, or unsure of their future can find their footing and move forward.
Dedicated to Excellence
- Skilled Support Team
- Outcome-Focused Services
- Highly Professional Team
- Commitment to Independence
We are here to walk alongside people, not ahead of them. To build a service that is thoughtful, warm, and well-led from the inside out. A service families can trust, professionals can collaborate with, and most of all, a service people can feel proud to be part of. We care deeply, we act with integrity, and we stand up for whats right even when its hard. Because people deserve nothing less.
Dedicated to Excellence
- Skilled Support Team
- Outcome-Focused Services
- Highly Professional Team
- Commitment to Independence
Testimonial ❤
Our Mission
At Vigilant Care, our mission is to empower adults with mild to moderate learning disabilities and mental health needs to live independent, connected, and fulfilling lives. We provide time-limited and longer-term supported living that focuses on enablement, skill development, and safety. Our approach is grounded in respect, choice, and participation, helping people move confidently from family homes into their own tenancies, with the right support in place.
Our Purpose
Vigilant Care provides a safe, homely space where adults diagnosed with mild to moderate learning disabilities and mental health needs can learn to live more independently. It’s a place where people can grow in confidence, develop practical life skills, and work towards their own goals. Our team supports each person with compassion, structure, and encouragement. We take the time to understand what matters to each person, and we involve family and carers in the process. Everything we do is focused on helping people take meaningful steps towards independence.
Our Values
Enablement First
We focus on what people can do. We support learners to build the skills, routines, and confidence they need to live independently through hands-on practice and experience.
Safety Without Restrictions
We prioritise physical, emotional, social, and digital safety without limiting freedom. We support people to understand and manage risk, make informed choices, and stay safe in relationships, at home, and in the community.
Relationships Matter
We build honest relationships founded on trust, respect, and understanding. We work with people to create conditions for genuine connection and positive support.
Equity through Advocacy
We remove barriers and challenge assumptions by actively advocating for people’s rights and voices. We tailor our support to each person’s identity and ambitions, ensuring everyone has a fair and equal chance to thrive.
Consistency with Curiosity
We deliver reliable, person-centred support while continuously developing and improving. Our team is reflective, open to learning, and committed to doing things well with compassion and purpose.
Relationships Matter
We build honest relationships founded on trust, respect, and understanding. We work with people to create conditions for genuine connection and positive support.
Start Living Independently
with Vigilant Care
Fequality Ask Question
Some FAQ’s
The safety and well-being of our residents are our top priorities. We offer a secure, structured environment with personalised risk assessments, safety planning, and regular staff check-ins. All team members are trained in safeguarding, de-escalation, mental health awareness, and emergency response. We also work closely with each individual to help them recognise and manage risks independently.
To join Vigilant Care, you or a referring professional can contact us to arrange a visit and initial discussion. We’ll meet with you to assess your needs and ensure the service is the right fit. If you choose to proceed, we’ll provide a referral and onboarding pack with all the necessary details. Our goal is to make the process simple, respectful, and person-centred from the very start.
At Vigilant Care, we stand out through our strong focus on person-centred support, experienced and compassionate staff, and a practical, real-life approach to independent living. We prioritise each individual’s emotional well-being, daily living skills, and personal goals—creating a safe, empowering space where people build confidence, resilience, and the skills to thrive independently.
