Services
Focused, Flexible Support for Everyday Life
We provide the right support when you need it. Our goal is to help you feel happy, confident, and ready to live more independently.
Support for Mental Health and Life Skills
We help you understand what’s making life difficult, and support you to feel more in control. Together, we build routines and find ways to help you feel better.
Trying New Things Safely
We support you to try new things and make choices, safely. This helps build confidence and everyday decision-making skills.
Life Skills Assessments
We take time to get to know you, what you can do well, where you need support, and what you want to work towards.
Life Skills Training
We help you learn everyday skills like cooking, budgeting, cleaning, using transport, and planning your week at your own pace.
Staying Safe and in Control
We teach you what to do if something goes wrong.
You’ll learn how to stay safe, get help, and feel more confident in difficult situations.
Everyday Situations, Real-Life Solutions
You can stay in one of our supported flats and experience what it’s like to live on your own with help nearby if needed. This helps you build the skills to manage your own home in future.
Digital Skills for Everyday Life
We support you to use mobile phones, tablets or laptops safely. You’ll learn how to shop online, message people, use the internet, and stay safe while doing it.
Transition Housing Support
We help young people move from children’s services or family homes into adult life. You’ll get support to feel ready, capable and confident.
Step-Up Support
If you’ve been going to day services or training courses, we help you take the next step. You can practice real home routines in a supported setting.
Hospital Discharge
We offer short stays after hospital to help you get back on your feet. We focus on reablement helping you regain confidence with daily routines.
Respite for Family/Carers
We offer short stays so carers can take a break, recharge, and keep going knowing their loved one is safe and supported.
Respite for Individuals
If you need a break from home life, we offer short stays in a safe, friendly place. You can rest, meet others, and learn new things while you’re with us.
For Service Users
We support you to learn
Join Vigilant Care
Join the Service
Apply directly or through your social worker or other professional.
You meet us, visit the apartment, and ask questions.
We check if the service is right for you.
Get Ready to Move In
You get to know the apartment and the people who live there.
You agree on some apartment rules.
We help you pack and plan for the move.
Settle In
You move in and meet the staff and housemates.
We help you feel safe and welcome.
You start planning your new routine.
Build Skills
Cooking and cleaning.
Using money and paying bills.
Using public transport.
Going out to activities and making friends.
Managing your feelings and routines.
Be Safe
Spot risks and make safe choices.
Build confidence to try new things (like travelling alone or going out with friends).
Talk through mistakes so you can learn and grow from them.
Plan what to do if things go wrong.
Know when and how to ask for help.
Grow Your Independence
You become more confident.
You do more things on your own.
You decide your next steps.
Get Your Own Place
We help you find your own apartment .
You get ready for living alone.
We celebrate your move into independent living.
Building Everyday Life Skills
Learn How to Live Independently
At Vigilant Care, we help adults with learning disabilities gain the skills they need to live independently. From cooking and cleaning to managing money and staying safe, we offer practical, supportive guidance every step of the way—building confidence for life in their own home.
- Plan, Shop & Cook Meals
- Keep Shared Spaces Clean & Safe
- Use Banking Apps & Spot Scams
- Stay Safe Online & In Relationships
- Make Friends
- Understand Your Rights as a Tenant
- Make Confident Decisions & Take Positive Risks
Frequently Asked Questions (FAQs)
Service Users
What is this service all about?
This is a service to support you learn to live safely and confidently on your own. You’ll stay in a shared apartment with staff support, and we’ll support you build the skills you need to get ready for your own place.
Our staff are trained to support people with learning disabilities and mental health needs. We assess risks carefully, create personalised support plans, and work closely with each person to build their ability to manage risks confidently and independently – not just avoid them.
Will someone be with me all the time?
No – and that’s okay. You’ll have support when you need it, and we’ll teach you how to look after yourself safely even when staff aren’t around. You’ll also learn what to do in emergencies and how to ask for support.
What do you mean by staying safe?
We support you learn how to:
- Spot unsafe situations (like strangers at the door or scams)
- Use the kitchen safely
- Travel safely on your own
- Deal with problems calmly
- Know who to call if something feels wrong
We don’t just keep you safe – we teach you how to keep yourself safe.
What will I learn here?
You’ll learn things like:
- Cooking and planning your meals
- Cleaning your room and doing laundry
- Budgeting and paying for bills
- Getting around by bus, tram, or walking
- Managing your feelings and routines
- Making your own decisions
What happens if I make a mistake or something goes wrong?
That’s part of learning! We’ll support you figure out what happened, talk it through, and try again. Nobody gets everything right the first time – this is a safe place to learn.
Can I bring my own things?
Yes! You can bring clothes, photos, games, posters – anything that makes you feel at home in your room.
Will I still see my family or friends?
Yes – you choose who stays involved. We’ll support you to stay connected in a way that feels right for you.
How long can I stay here?
This will depend on how much support you need. As we are a short term service, the maximum stay is 12 months
What if I get upset, scared, or stressed?
That’s okay – we’re here to support. You’ll have a keyworker to talk to and we’ll support you build routines, calm strategies, and confidence. Learning to live independently doesn’t mean doing it alone.
Will you support me find my own place one day?
Yes – that’s the goal! When you’re ready, we’ll support you apply for an apartment of house, understand tenancy rules, and prepare for the move. You’ll have support every step of the way.
I already go to a day centre / life skills apartment - why would I need this service too?
Day centres and life skills apartments are great places to learn skills in a group – but living on your own is different. At Vigilant Care, you get to:
- Try out what you’ve learned in real life with limited support
- Get support with things you can’t practise at college or day centres
- Build your confidence doing everyday things by yourself
Will I still be able to go to my course or day service?
Yes! We want you to keep doing the things that are supporting you grow. We’ll support you get there on time, plan your week, and manage your energy so you can do both.
Do I have to choose between this service and my day service?
No – they work together. You can go to your course during the day and come back to your apartment in the evening where you use those skills to live more independently. That’s how you learn to manage in real life.
